| 1 | Electrical Safety Compliance | Compliance with applicable switch and household electrical equipment standards, insulation, temperature rise, dielectric strength, and abnormal-operation testing. | Products should be evaluated against IEC 60669-1 and the applicable national requirements for the destination market. | Request current test reports, certificates, product specifications, and samples from the same production model. |
| 2 | Voltage, Frequency, and Load Compatibility | Rated voltage, frequency, current, neutral-wire requirement, minimum load, motor-load compatibility, and LED-load performance. | Export models commonly support 100–240 V AC and 50/60 Hz, but the exact rating must be confirmed for each model and market. | Check the nameplate, technical datasheet, load-test results, and installation wiring diagram. |
| 3 | Wireless Connectivity and Interoperability | Supported wireless technologies, operating frequency, network security, local control, cloud dependency, and gateway requirements. | The supplier should clearly identify whether the product uses Wi-Fi, Bluetooth, Zigbee, Thread, or another protocol and state compatibility limitations. | Perform integration tests with the buyer’s target platform and verify firmware, encryption, reset, and recovery procedures. |
| 4 | Radio and EMC Compliance | Radio-frequency emissions, electromagnetic compatibility, immunity, spectrum requirements, and destination-market approvals. | Products sold in the European Economic Area may require assessment under the Radio Equipment Directive; other markets have separate radio rules. | Review accredited laboratory reports, radio-module approvals, EMC reports, and market-specific declarations. |
| 5 | Material and Environmental Compliance | Restricted substances, material declarations, plastics, flame-retardant grades, packaging materials, and supply-chain traceability. | For European sales, suppliers should support applicable RoHS and REACH obligations and provide documentation for the finished product. | Request RoHS test reports, REACH statements, material declarations, and change-control records. |
| 6 | Product Design and Installation Adaptability | Wall-box depth, terminal design, neutral-wire and no-neutral options, switch geometry, faceplate compatibility, and installation instructions. | The product should be matched to the electrical box standards, wiring practices, and mounting dimensions used in the target country. | Use installation samples and confirm fit with local boxes, wiring systems, faceplates, and circuit protection. |
| 7 | Reliability and Quality Control | Incoming inspection, in-process controls, aging tests, relay or electronic-switch endurance, firmware release control, and failure analysis. | A qualified supplier should maintain documented quality procedures and provide traceability from components to finished goods. | Request quality certificates, inspection plans, sample inspection records, corrective-action reports, and batch traceability. |
| 8 | Firmware, Cybersecurity, and Data Protection | Secure onboarding, authentication, software updates, vulnerability handling, account management, data storage, and privacy controls. | The supplier should document update support, security responsibilities, cloud-service location, and procedures for vulnerability reporting. | Conduct a software review, test account and device reset functions, and obtain a written security and privacy statement. |
| 9 | Customization and Private-Label Capability | Housing design, colors, labels, packaging, user manuals, mobile-app localization, firmware configuration, and tooling support. | Customization should not invalidate safety, radio, EMC, or environmental compliance for the finished product. | Confirm engineering drawings, approved artwork, change-control rules, tooling ownership, and certification impact before production. |
| 10 | Export Service and Total Cost of Ownership | Quotation structure, minimum order quantity, sample policy, production lead time, spare parts, warranty, technical support, and shipping terms. | The lowest unit price should not be the sole measure; certification, installation, returns, software support, and after-sales costs should also be included. | Compare written quotations, Incoterms, warranty terms, response times, production capacity, and after-sales escalation procedures. |
Northeast Battery, a Stored Energy Holdings, Inc. Company